Frequently Asked Questions:

We want to make sure our staff are helping you with your questions as quickly as we can. We have listed some frequently asked questions below. Please take a look to see if these questions are able to answer your inquiry. 

Q: How do I order on your website?

A: Simply find the product you'd want and click the 'Add to Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible. 


Q: How long does it take to receive my package?

A: Our warehouses are located around the world. For domestic orders in the United States, it will normally take 14 to 21 business days. For International orders, please allow up to 30 days. For faster shipping, small fees may occur 


Q: Is your website secure with my personal information?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information on your account. Your card will be used one-time only when purchasing your desired product.


Q: Do you ship Internationally?

A: Yes! We ship worldwide to ensure that every customer will enjoy their shopping experience with us. 


Q: How do I check the status of my order?

A: Upon placing your order, please allow up to 3 business days to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a tracking number to your order. You may also visit our website at any time and click on our Order Status page to find the real-time update of you shipment. If you did not receive the order tracking number or did not find any updates under our Order Status page after 5 business days, please contact us immediately and we will do all we can to investigate. 


Q: Does GlamySexySassy provide a quality guarantee for all the products being sold? 

A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure you will have a great shopping experience. You can contact us and we’ll get it addressed! 


Q: Do you accept refunds?

A: Absolutely! If you are not satisfied with your purchased product please contact our team to explain the situation. We take our products seriously so if you ever request a refund, one of our representative will assist you with your questions to ensure we provide the best customer service possible, as we welcome you to our community and care for your business. 


Q: Do you provide free shipping

A: You are given the option of free shipping once you reach an promotional rate that provides free shipping via certain products. Promotions for free shipping are announced on the website frequently. We make sure you are satisfied within our community.


Q: Are there any discounts on the products

A: We like to give out seasonal discounts so you can receive the most bang for your buck. Discounts will be displayed on the website, and/or you will be notified via newsletter within our community.


Q: What if my question wasn't answered on this page?

A: Please direct your questions to the email address that is located on the contact page. We want to get to your questions as soon as we possibly can. Our email address is fastest form of contact for this community. 


*varies by location, purchase size, and other variables that may be involved.